Comments on: management team

By: The 7Ps of Customer Service - C3C Dimensions | C3C Dimensions

The 7Ps of Customer Service - C3C Dimensions | C3C Dimensions — Fri, 01 Feb 2013 01:21:44 +0000

[...] Edison recently ran some research showing the patience that we have or rather don’t have today, on social media. Convince & Convert published some of the first results in an interesting article; it showed that companies must react immediately to customers using this means of communication. One in five expect an answer within 15 minutes and 42% within the hour. For reference when Guy Clapperton wrote his post in December 2011 the level was almost half that at just 25% within the hour! [...]

By: Twitter Marketing How to Use Twitter for Business | Social Media Examiner

Twitter Marketing How to Use Twitter for Business | Social Media Examiner — Fri, 18 Jan 2013 11:02:23 +0000

[...] is involved with Tom Webster in a project called The Social Habit. They use the resources from Edison Research to carry out [...]

By: Studiu de piaţă: Obiceiurile de consum ale utilizatorilor de telefoane inteligente în 2012 (US) | Marketing20

Wed, 27 Jun 2012 08:51:51 +0000

[...] la studiile internaţionale. Mai jos sunt câteva dintre rezultatele unui nou studiu publicat de Edison Research, la care au participat 2020 persoane din US cu vârsta de peste 12 [...]

By: How the Exit Poll Was Conducted | CATA NEWS

How the Exit Poll Was Conducted | CATA NEWS — Wed, 01 Feb 2012 02:09:51 +0000

[...] poll was conducted by Edison Research of Somerville, N.J., for the National Election Pool, which consists of ABC News, The Associated [...]